JBT Corporation

  • Work Order Coordinator

    Job Locations US-FL-Miami
    Requisition ID
    # of Openings
    Posted Date
    3 months ago(12/3/2018 3:11 PM)
    Office / Clerical
  • Overview

    JBT Airport Services is an industry leading, dedicated provider of Maintenance Services to Airports and Airlines throughout North America. Our maintenance services cover the full range of service from 24 hour, 7 day per week on-site service and emergency call out, to periodic maintenance of equipment based on technical visits quarterly, semi-annually, and/or annually with supplementary emergency support and call out as needed.


    As a member of the JBT team you’ll enjoy a competitive benefits package that includes medical, dental, and vision coverage + 401K.



    • Coordinate customer service requirements with onsite maintenance personnel.
    • Answer phones and enter work orders into the Computer Maintenance Management System (CMMS).
    • Oversee the scheduling of technicians and the input of all required information into the CMMS, including the tablet oversight and reliability.
    • Serve as the first point of contact to customers and vendors.
    • Implement work order schedules maximizing usage of technicians and other resources.
    • Run operation reports and provide recommendations to improve efficiency/productivity.
    • Ensure all systems are operational and ready for start of the daily operation and verify that all communications links (PLCs, etc.) are running and operational.
    • Coordinate with airline users and their O&M staff as required (i.e., regarding any/all BHS operational decisions, initiation of contingency plans and procedures, changes in status, downtime, etc.).
    • Collect, at a minimum, monthly flight schedules from airlines at both concourses and generate a master schedule with pier assignments
    • Monitor system for any visual and audible alerts/alarms, and notify maintenance personnel of identified conditions that may need correction.
    • Provide a comprehensive turn-over to the next shift of current conditions and relevant issues as required.
    • Maintain constant communication with TSA designated representative to maintain operational performance.
    • Comply with company safety program and trainings.
    • Complete other duties as assigned or needed.


    While performing the duties of Work Order Coordinator, the employee is regularly required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle or fell objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to sit.



    The work environment is similar to airport operation with vehicular traffic. The employee regularly works near moving mechanical parts.  The employee is occasionally exposed to outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration.  The noise level in the work environment is usually loud.



    • High School diploma or GED equivalent
    • Valid Driver’s License
    • 2 years' related experience in customer service or dispatching
    • 1 year of related experience with data entry and scheduling workloads, and processing work orders
    • 2 years’ related experience in an administrative/office environment
    • Bilingual English/Spanish
    • Strong computer skills with proficiency in Microsoft Word and Excel
    • Excellent planning and organizational skills
    • Excellent communication and interpersonal skills
    • Ability to be badged to work in secure areas of an airport
    • Ability to work day or night shift including weekends and holidays





    It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted.  In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities


    If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org


    You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.


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