JBT Corporation

X-ray Field Service Technician

US-NY-Kingston
3 weeks ago(1/2/2018 8:53 AM)
Requisition ID
2017-2701
# of Openings
1
Category
Service

Overview

John Bean Technologies Corporation has a long history of technical innovation. JBT traces its roots to 1884 when inventor John Bean developed a new type of spray pump to combat San Jose scale in California's orchards. Our innovative solutions have helped create industries, and our tradition of invention continues to contribute to customer success today. We are a leading provider in nearly every market in which we compete, with strong relationships that only begin with the best people, equipment and technologies available anywhere. Today, JBT is a strong and balanced market leader with almost $1 billion in annual revenues.

JBT Wolf-tec is a leading innovative equipment manufacturer providing better, safer and more cost effective manufacturing methods for meat, poultry, and seafood processors and turnkey solutions for automation.

We have an immediate opportunity for an X-Ray Service Technician II.  The X-Ray Service Tech provides hands on or oversight of the repair, maintenance, installation and operation of JBT X-ray equipment in the field.  Provides information and promotes JBT products that will benefit customer’s operations.

Responsibilities

  • Performs or oversees installation of all equipment at customer’s site according to the sales order, including operation, maintenance and sanitation training, often unassisted. Oversees sub-contractors (electrical, mechanical, welders, fabricators) as required. Completes required documentation in an accurate and timely manner.
  • Troubleshoots and resolves application-related issues/problems in customers’ facilities. Contacts other resources as needed to resolve issue/problem. Inspects equipment and generates documentation.
  • Performs repairs to X-ray equipment as necessary. Maintains and secures tools, equipment, test devices, mobile devices and assigned service vehicle. 
  • Trains customers in proper machine maintenance and operation of the entire X-ray product line. Creates training aids for customers and fellow employees. Documents findings that improve quality and/or efficiency.
  • Follows-up with customers on all open issues. Schedules courtesy visits with customers. Communicates opportunities to X-ray PLM. Works on process improvements with X-ray dept. Reviews and maintains daily e-mail correspondence including field schedule updates.
  • Enters daily notes in CRM (Customer Relationship Management) software. Enters time and activities into CRM software. Fills out bimonthly expense reports and time logs. Arranges travel, accommodations and contacts. Creates documentation as needed to share with fellow employees.
  • Supports customers, engineering and internal sales staff on issues involving all X-ray products. Provides assistance to the Equipment Support Specialist through documentation and by answering questions on problem solving of issues/problems.
  • Conducts live equipment demonstrations. Assists at trade shows and demonstrate equipment features and benefits.

Occasional Responsibilities:
Performs other duties as assigned. Takes training courses as required to stay current with new technology and OSHA safety standards.

Qualifications

Knowledge and Skills:

  • Minimum Associates Degree or equivalent industry experience.
  • Advanced knowledge of X-ray, C++/C#, electrical controls and industrial communication networks. C++/C# knowledge should include programming skills for troubleshooting.
  • Ability to read and understand electrical and pneumatic schematics.
  • Extensive knowledge of AC/DC voltage systems, both single and 3 phase systems.
  • Strong mechanical aptitude with demonstrated ability to troubleshoot and repair mechanical equipment and electrical controls.
  • Above average computer skills including Microsoft Office software + Salesforce (CRM) software.
  • Ability to upload and down load programs.
  • Valid driver’s license and clean driving record.
  • Effective communicator in writing and orally.
  • Customer friendly personality.
  • Ability to perform duties independently, reliably, and with minimal supervision.
  • Willingness and ability to travel up to 60% of the time, primarily domestically. 

Experience:

  • Extensive experience with C++/C#
  • Solid technical and commercial experience, preferably in the x-ray food processing industry.


No Supervisory responsibilities.

JBT Wolf-tec is a world class organization offering dynamic solutions and creating leading technologies, equipment and expertise. We provide excellent benefits and competitive compensation. 

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.

If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org.

You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed