JBT Corporation

Work Order Coordinator

US-TN-Nashville
3 weeks ago
Requisition ID
2017-2472
# of Openings
1
Category
Technical Customer Service

Overview

JBT Airport Services is an industry leading, dedicated provider of Maintenance Services to Airlines and Airports throughout North America. Our maintenance services cover the full range of service from 24 hour, 7 day per week on-site service and emergency call out, to periodic maintenance of equipment based on technical visits quarterly, semi-annually, and/or annually with supplementary emergency support and call out as needed.

 

This position is located at the Nashville Int'l Airport in Nashville, Tennessee.

Responsibilities

SCOPE OF RESPONSIBILITY:

  • Answer phones and serve as first contact for customer service.
  • Monitor and dispatch technicians for repairs/maintenance on the Baggage Handling System.
  • Coordinate customer service calls with staff and track work orders into the CMMS Fleet Focus system.
  • Implement work order schedules maximizing usage of technicians and other resources.
  • Perform Morning system startup
  • Provide help and support with preventive maintenance requirements
  • Comply with company safety program and trainings.
  • Perform other duties as assigned or needed.

 

PHYSICAL DEMANDS:

While performing the duties of Work Order Coordinator, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms.  Work in a fast paced environment.  The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required. 

 

WORK ENVIRONMENT:

The work environment is similar to airport operation with vehicular traffic. The employee regularly works near moving mechanical parts.  The employee is occasionally exposed to outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration.  The noise level in the work environment is usually loud.

Qualifications

POSITION REQUIREMENTS:

  • High School diploma or GED equivalent
  • Valid Driver’s License
  • 1 year of related experience in customer service or dispatching
  • 1 year of related experience with data entry, scheduling work loads, and processing work orders
  • Basic mechanic/maintenance skills
  • Excellent computer skills with knowledge of Microsoft Word and Excel
  • Excellent planning and organizational skills
  • Excellent communication and interpersonal skills
  • Ability to be badged to work in secure areas of an airport
  • Ability to work Day or Night shift including weekends and holidays

 

AN EQUAL OPPORTUNITY EMPLOYER

 

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted.  In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

 

If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org

 

You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.

 

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