JBT Corporation has an opening for a Customer Service Representative in the Alpharetta, Georgia facility.
This position is responsible for:
Receiving and processing all incoming customer parts orders either from phone, fax, e-mail or written orders to ensure that parts are delivered to internal and external customers and continuous equipment operation is maintained. Primary contact for customer inquiries, complaints, product information and returns related to the company’s line of specialized food processing equipment. Works with the internal customer to achieve external customer needs and maintains appropriate communications on order status.
Education: Associates Degree, technical school education preferred. Must have good phone and typing skills. Must have good personal computer skills in Microsoft Office programs including Word and Excel. Ability to effectively and professionally respond to customer through oral and written correspondence is a must. Must be detail oriented, and able to handle multiple tasks and requests and be able to organize and prioritize.
Experience: At least three to five years of experience or specialized training in related field of customer service or repair.
We offer a competitive salary and benefits package. To apply, please visit www.jbtcorporation.com and click on the “Career Center” tab.
AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org
You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.